Capability

Ongoing Website Support

Ongoing website support should reduce risk, keep routine publishing manageable, and give staff direct access to experienced help when the site needs attention.

We support websites after launch with a practical mix of CMS administration, troubleshooting, update discipline, security-minded maintenance, accessibility-aware review, and direct help for the people who have to keep the site current.

This work is especially useful for public-sector, higher-education, and mission-driven teams that rely on lean internal staff and need a website partner who can stay close to the day-to-day reality of the platform.

Hosting + Continuity

Need transfers, hosting, or recovery planning too?

We often pair ongoing support with hosting stewardship, platform transfers, backups, and continuity planning for live public-facing systems.


Featured engagements

Featured Engagement

World Literature Today

Long-term Drupal stewardship, troubleshooting, accessibility work, and publishing support for a global literary publication with a deep archive.

This is ongoing website support in its real form: inherited complexity, platform modernization, security, hosting awareness, and a small editorial team that still has to publish constantly.

Featured Engagement

University of Oklahoma Literary Programs

WordPress stewardship and backend modernization for connected University of Oklahoma literary-program sites maintained by a small editorial team.

Website SupportWordPressHigher EducationPantheon

This work shows how support is not just bug fixing. It is making the CMS calmer, clearer, and easier to live with over time.

Featured Engagement

County of Humboldt Public Platforms

Platform stewardship, troubleshooting, and ongoing support across multiple county-facing systems serving public programs and services.

Website SupportPublic SectorDrupalWeb Applications

Support work gets more demanding when several live public systems have different audiences but still need one accountable technical partner.


How we support this work

Senior-led website administration

We provide direct website administration and technical stewardship for teams that need experienced troubleshooting, structural improvements, and clear ownership when the platform needs attention.

Routine publishing without developer dependence

Support should make routine work simpler for staff. We help teams handle announcements, job postings, PDF uploads, and structured content updates through the CMS rather than through avoidable developer tickets.

Security, backups + recovery discipline

We approach support with update review, compatibility checks, backups, uptime monitoring, and recovery planning so small issues do not quietly become operational risk.

Accessibility + document-heavy governance

Support work often includes PDFs, forms, shared templates, and other recurring trouble spots. We help teams improve those patterns so accessibility holds up more consistently over time.

Training, permissions + clearer workflows

Good support includes staff guidance, permissions, practical archiving habits, and documentation that helps non-technical users work confidently and know when to escalate.


Other relevant engagements

North Coast Prosperity Network

Drupal support, hosting, accessibility audit/certification, and direct technical follow-through for a public-interest regional network.

North Coast Resource Center

Drupal support, information architecture, accessibility-aware implementation, and dependable day-to-day stewardship for a public-serving resource center.

The Headwaters Fund

Drupal development, hosting, messaging strategy, and ongoing platform support for a mission-driven funder with public-facing responsibilities.


Related capabilities

Capability

Public Sector Hosting

Hosting stewardship, transfers, and continuity planning for public sector, higher education, and public-serving platforms.

Capability

Public Sector Drupal

Drupal development for public sector, higher education, and public-serving teams.

Capability

Accessibility

Accessibility strategy, audits, certification, and accessible delivery for institutional teams.